Privacy Policy

1. Information We Collect

Information you provide:

• Account information: name, username, email address, phone number, and password.
• Profile information: bio, avatar, social links, dietary preferences, and taste preferences.
• Content you create: posts, comments, restaurant reviews, lists, photos, videos, and user-submitted restaurant media.
• Social activity: follows, likes, and saved restaurants.
• Personal visit and booking notes you save in the app.
• Messages you send to other users, including group messages and shared restaurant, post, and list references.
• Messages you send to our Flavi AI assistant and to our support team.

2. Information Collected Automatically

• Location (foreground): when you grant permission, we use your location while the app is in use to show nearby restaurants and location-based features.
• Location (background, optional): if you separately grant background location permission, we may send proximity alerts when you are near a restaurant on your saved list. You can deny or revoke this permission at any time in your device settings.
• Device and usage information, including app interactions, diagnostics, and performance metrics.
• Identifiers used to deliver push notifications.
• Subscription and purchase status for Flavr+ (processed via the app stores and our subscription provider).

3. Information From Third Parties

• Restaurant listings, photos, and ratings from third-party mapping and listings providers.
• Subscription and entitlement information from the app stores and our subscription provider.

4. How We Use Information

Messages you send to Flavi AI are processed to generate restaurant suggestions. Do not share sensitive personal information in AI chats.

• Provide, operate, personalize, and improve the Service.
• Display your content to other users on feeds, profiles, and restaurant pages.
• Deliver direct messages and group messages between users, including notifications for new messages.
• Power Flavi AI suggestions and AI-generated restaurant lists.
• Process Flavr+ subscriptions and personal booking notes you save in the app.
• Send notifications and service communications.
• Maintain safety, run moderation, prevent fraud and abuse, and enforce our Terms.
• Comply with legal obligations.

5. Your Content and the License You Grant

You retain ownership of the content you upload. Flavr does not claim copyright ownership of your photos, videos, posts, comments, reviews, or user-submitted restaurant media.

When you post content, you grant Flavr a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to host, store, cache, use, reproduce, modify (for formatting and display), adapt, publish, translate, publicly display, and distribute that content in connection with operating, providing, and promoting the Service. This lets us show your posts in feeds, your reviews on restaurant pages, and feature content in promotion. Full terms are in our Terms of Service.

6. How We Share Information

• Public content: posts, comments, reviews, publicly shared media, follows, and likes are visible to other users.
• Direct and group messages: message content and shared attachments are visible only to the participants of a given conversation, protected by industry-standard access controls and encryption in transit. We do not use message content for advertising.
• Service providers: we share data with vendors who help us operate the Service — including hosting, media storage and delivery, analytics, diagnostics, subscription management, and payment processing (including the app stores) — under agreements that limit their use of the data.
• Legal and safety: to comply with law, enforce our Terms, or protect the rights and safety of users. This may include reviewing reported content, messages, or account activity as part of investigating a report of abuse, harassment, or a violation of our Terms.
• We do not sell your personal information.

7. International Data Transfers

Your information may be processed in Canada, the United States, and other countries where we or our service providers operate. Those countries may have different data-protection laws than your jurisdiction. We take reasonable steps to protect your information in line with this Policy. If you are in Quebec, the European Economic Area, the United Kingdom, or another region with privacy rights, you may contact us to exercise those rights as described below.

8. Account Deletion and Anonymization

You may delete your account at any time from within the app. Flavr uses an anonymization model rather than full content erasure.

We remove your personal identity and private data: authentication credentials and login access, email address, phone number, profile information, private account settings, notification preferences, follower and following relationships, saved restaurants, personal booking notes, and other private personal data.

We retain your public contributions in anonymized form: posts, comments, restaurant reviews, publicly shared media, and likes/interactions. After deletion, this content is no longer attributed to you — it is shown as authored by “Deleted User” with a default avatar and no accessible profile.

Your email address and phone number are released so they may be used to register a new account in the future. This preserves the integrity of public conversations and restaurant review history while severing the link between that content and your identity. If your jurisdiction grants a right to erasure of specific public content, contact us and we will evaluate the request under applicable law.

9. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service. After account deletion we retain only anonymized public content (as described above) and records we are legally required to keep. Backup copies are purged on a rolling schedule.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, restrict, or delete your personal data, and to object to certain processing. You can exercise many of these rights directly in the app (editing your profile, deleting your account). For data export or other requests you cannot complete in the app, contact support@flavr.ca.

11. Children’s Privacy

The Service is not directed to children under 13 (or the minimum age of digital consent in your jurisdiction), and we do not knowingly collect personal data from them.

12. Changes & Contact

We may update this Policy and will notify you of material changes; continued use after changes take effect constitutes acceptance.

For privacy questions or requests, contact support@flavr.ca.